🔁 Return & Exchange Policy – MassUP

At MassUP, your satisfaction and trust mean everything to us. We aim to provide the highest quality supplements and fitness products. If you’re not completely happy with your purchase, we're here to help.

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🕒 Return Window

You can request a return or exchange within 3 days of receiving your order. After this period, we unfortunately cannot process return requests to ensure the product's quality and safety.

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📦 Return Conditions

For a product to be eligible for return or exchange, it must meet the following criteria:

• Item is unused, unopened, and in new condition

• All original packaging, tags, and authentication stickers must be intact

• No signs of damage or tampering

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❌ Non-Returnable Items

• Opened or used products
  

• Products without original packaging or missing labels

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💸 Refund Details

• Initial shipping fees are non-refundable.

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🧾 How to Request a Return or Exchange

You can contact our support team through any of the following:

• 📞 Phone or WhatsApp: +20 1015194297